A few months ago, a client disclosed to me they had over 1,000 candidates who had inadvertently been “lost” in their applicant tracking system; some of these profiles were over 16 months old.
Please note, I use the word “lost” very loosely because I don’t believe it was as much as a technological glitch in which these candidates were hidden as it was a serious breakdown in HR processes resulting in an inordinate amount of stale candidates. Ooops!
In any event, the client needed to contact the candidates to 1) apologize, 2) see if they were still interested in employment and 3) gather a bit of “new” information to update their profiles. As you can imagine, this was a herculean undertaking so I offered my team up to help. My team spent weeks, and the client spent thousands, updating these profiles.
I am at HR Tech this week and in the expo hall yesterday, I met Howie Schwartz and Mark Roth, co-founders of the company, Crowded. I learned all about Crowded’s product, Refresh. It turns out that Refresh would have done the work of my team in the above referenced example with a click of a button.
Please see the full post at HRTech Insiders